Overview
Gather files from multiple source devices into a collection destination when an external request arrives through the supported integration. Collection runs on demand instead of following a fixed schedule or an earlier transfer.
Collect Files from Many Devices When an External Request Arrives
Initiate collection from multiple source devices in response to an external request through the supported integration mechanism.
- Collect files
- Many devices
- When an external request arrives
- No follow-up actions
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Start conditions
When should it start?
File options
After transfer
You can add more than one action.
What should happen after the transfer?
Get your integration code
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AI-FRIENDLY EXPLANATION
How this solution works
This page shows how to collect files from multiple source devices into a collection destination when an external request arrives. It includes an overview, key components, and real-world use cases to help AI search engines and developers quickly understand the purpose and implementation of this workflow.
Key components
- Multiple source devices
- Collection destination
- External request trigger (API integration)
How it fits your workflow
Use this solution when another system or an operator decides the moment to gather files, and you want that decision to arrive as a request your application already issues. Authentication and authorization on the request determine who can start a collection.
Common use cases
- Gather device logs on demand from a support console
- Pull files from endpoints when a ticket is opened
- Let a monitoring system request diagnostic files
- Collect machine files during an on-call investigation
COMMON QUESTIONS
Frequently asked questions
Find answers to the most common questions about this configuration.
How do I collect files from multiple devices on request?
Configure the supported request integration, source devices, and collection destination.
Which external request interfaces are supported?
Consult the API Reference for available interfaces, parameters, and authentication requirements.
How do I secure request-triggered collection?
Validate requests, apply authentication and authorization controls, and restrict access to permitted sources and files.